BSBWOR204 Use business technology
Every lesson set up your workstation to meet Ergonomic Standards
dThis competency is an elective and as such is not assessed in the HSC examination. However, many of the principles within this competency are also present in Contribute to WHS of Self and Others and Work Effectively in a Business Environment which are both assessed in the HSC. Click on BSBWOR204 above and download the criteria for this competency.
By the end of this competency you should be able to demonstrate the following performance criteria;
To complete the unit requirements safely and effectively, the individual must:
Select and use technology
Business technology can range from sophisticated software packages and computers to simple staplers or laminators. It is important to be able to select the appropriate business technology to complete a task. To do this you must assess the task and the available technology and make an informed decision. Whatever the technology chosen it is important to ensure that your workspace is adjusted to meet ergonomic standards and that all safety precautions are taken. Most organisations will have warning and safety precaution notices around specific equipment such as caution hot on laminators.
Process and organise data
2.1 Identify, open, generate or amend files and records according to task and organisational requirements
2.2 Operate input devices according to organisational requirements
2.3 Store data appropriately and exit applications without damage to or loss of, data
2.4 Use manuals, training booklets and/or online help or helpdesks to overcome basic difficulties with applications
3. Maintain technology
3.1 Identify and replace used technology consumables in accordance with manufacturer’s instructions and organisational requirements
3.2 Carry out and/or arrange routine maintenance to ensure equipment is maintained in accordance with manufacturer’s instructions and organisational requirements
3.3 Identify equipment faults accurately and take action in accordance with manufacturer’s instructions or report fault to designated person
By the end of this competency you should be able to demonstrate the following performance criteria;
- select and use technology safely and according to organisational requirements
- access, retrieve and store required data
- demonstrate basic maintenance on a range of equipment using manuals or help-files
- identify and address faults according to requirements.
To complete the unit requirements safely and effectively, the individual must:
- outline the organisation's work health and safety requirements
- outline the organisation's requirements for file naming and storage
- explain why regular back-ups of data are done
- list 'routine maintenance' tasks
- summarise the procedure for addressing equipment faults.
Select and use technology
Business technology can range from sophisticated software packages and computers to simple staplers or laminators. It is important to be able to select the appropriate business technology to complete a task. To do this you must assess the task and the available technology and make an informed decision. Whatever the technology chosen it is important to ensure that your workspace is adjusted to meet ergonomic standards and that all safety precautions are taken. Most organisations will have warning and safety precaution notices around specific equipment such as caution hot on laminators.
Process and organise data
2.1 Identify, open, generate or amend files and records according to task and organisational requirements
2.2 Operate input devices according to organisational requirements
2.3 Store data appropriately and exit applications without damage to or loss of, data
2.4 Use manuals, training booklets and/or online help or helpdesks to overcome basic difficulties with applications
3. Maintain technology
3.1 Identify and replace used technology consumables in accordance with manufacturer’s instructions and organisational requirements
3.2 Carry out and/or arrange routine maintenance to ensure equipment is maintained in accordance with manufacturer’s instructions and organisational requirements
3.3 Identify equipment faults accurately and take action in accordance with manufacturer’s instructions or report fault to designated person